Glencadia Gourmet stands apart with its farm-to-bowl philosophy, utilizing fresh, local Hudson Valley ingredients. Our recipes are crafted by chefs with experience in Farm-to-Table kitchens, ensuring a blend of nutrition and haute cuisine for your pet, and we have 18 years of experience in exceptional dog care giving us a keen insight on what a dog likes, needs and eats!

Currently, No. We are actively exploring partnerships with shipping providers and working towards registering our products in other states to enable nationwide shipping in the future. For now, we offer complimentary curbside delivery in our local area of Columbia County, NY and Northern Dutchess County, and our primary service area in Manhattan and Brooklyn, as well as delivery service for a fee in select areas within the greater NYC Metro area. If you are interested in being updated when we expand our service area, when shipping is available, and for product updates SEND US YOUR INFO HERE.

Currently, we utilize our dedicated fleet of Mercedes Benz Sprinter Vans—affectionately named Thelma, Louise, and Sally—to deliver Glencadia Gourmet products directly to your doorstep. If you’re already acquainted with our Free Van Service for Glencadia Dog Camp, you’ll find our delivery process for Glencadia Gourmet equally convenient. For newcomers, we operate in NYC on Monday and Thursday evenings between 5pm – 9pm, optimizing our route based on delivery stops without fixed time slots. We’re exploring the addition of Tuesday or Wednesday evenings specifically for Glencadia Gourmet deliveries and will keep you informed. On delivery day, expect a text message in the morning with your estimated delivery time. If you have a preferred spot for us to leave your order, please specify this when you place your order!

No, we only ship/deliver our products frozen. Because we use real food and no preservatives, frozen is the best way for us to ensure freshness and the quality that we can stand behind.

Yes, our meals are designed to cater to the dietary needs of dogs across all breeds and sizes. We offer a variety of recipes to suit different dietary requirements and preferences, ensuring every dog enjoys a balanced and delightful meal. We strictly follow the guidelines set forth by AAFCO (Association of American Feed Control Officials).

Transitioning to Glencadia Gourmet should be gradual over 7-10 days, mixing increasing amounts of our gourmet food with decreasing amounts of their current food. This ensures a smooth adjustment for your dog’s digestive system.

Absolutely! Glencadia Gourmet offers subscription plans for regular deliveries directly to your doorstep, ensuring your dog never runs out of their favorite meals. Subscribers also enjoy exclusive discounts and offers. We will always keep it simple to place one-time orders as well, we don’t want to make it hard for you to choose against a recurring subscription.

Yes, we pride ourselves on sourcing the majority of our ingredients from local farms in the Hudson Valley to support sustainable agriculture and ensure the freshest ingredients for our recipes. For certain ingredients that are not available or not grown in the Hudson Valley, we carefully select reputable sources that meet our high standards for quality and sustainability. This approach allows us to offer a diverse menu year-round while maintaining our commitment to quality and environmental responsibility.

Our meals are frozen to preserve freshness and should be stored in your freezer. Thaw them in the refrigerator before serving, and use within 3-5 days for best quality and taste.

We are committed to sustainability, from sourcing ingredients locally to minimize our carbon footprint, to using eco-friendly packaging. We continuously seek ways to reduce our environmental impact.

At the moment, we do not offer specific meals tailored to dogs with special dietary needs. However, we are actively working on expanding our menu to include options that cater to the unique nutritional requirements of different breeds and dietary restrictions. Stay tuned for updates as we develop and launch these specialized meal plans in the near future.

We love hearing from our customers and welcome your feedback and suggestions. Please email us or use the contact form on our website to share your thoughts or recipe ideas.

Customer satisfaction is our top priority. If your dog doesn’t enjoy our meals, please contact us for assistance. We offer a satisfaction guarantee and will work with you to find a suitable solution.